Privacy Policy
Effective Date:
This Privacy Policy explains how Memora ("we", "us", or "our") collects, uses, and protects your information when you use our Service.
• Email address for book delivery (PDF files)
• Used for communication about your order
Account Information (Optional):
• If you choose to create an account:
▪ Email address and password (encrypted), OR
▪ Google authentication credentials
▪ Account creation date
▪ History of books you've generated
Payment Information:
• Payment information is processed by third-party payment providers
• We do not store full credit card or banking details
• We may store transaction history for your purchases
Content Data:
• Books you create (text, images, metadata)
• AI prompts and preferences you submit
• All books are private and only accessible to you
Technical Information:
• Device type and operating system
• App version
• IP address
• Usage statistics and crash reports
• Log files and error messages
• Provide and maintain the Service
• Process your one-time payments for book generation
• Generate AI-powered books based on your inputs
• Deliver PDF books to your email address
• Store your created books (if you have an account)
• Communicate with you about your orders and the Service
• Improve and optimize the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations
• AI providers may process your data according to their own privacy policies
• We do not use your personal information to train AI models without consent
• Generated content is stored on our servers
• Books are delivered as PDF files via email
Third-Party Service Providers:
• Payment processors (for payment processing)
• AI service providers (for book generation)
• Cloud hosting services (for data storage)
• Email delivery services (for sending PDF books)
• Analytics providers (for Service improvement)
These providers are contractually obligated to protect your information and use it only to provide services to us.
Legal Requirements:
• We may disclose information if required by law
• To protect our rights, safety, or property
• To investigate fraud or violations of our Terms
What We Don't Share:
• Your books are never shared publicly
• Other users cannot access your books
• Your email address is never shared with other users
• Your personal information is never sold to third parties
• We use industry-standard encryption for sensitive data
• Passwords are encrypted and not accessible to us
• Email communications are sent through secure channels
• We cannot guarantee absolute security but take reasonable measures to protect your information
• PDF files delivered to your email are your responsibility to secure
• We do not knowingly collect more information from children than necessary to provide the Service
• Parents and guardians are responsible for monitoring their children's use
• Parents may request access to or deletion of their child's data by contacting us
• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Withdraw consent for data processing
• Object to certain types of processing
• Lodge a complaint with data protection authorities
To exercise these rights, contact us at info@memoraaa.com
• With an account: We retain your information for as long as your account is active
• After account deletion, we delete your personal information within 30 days
• Transaction records may be retained longer for legal, tax, or security purposes
• Anonymized data may be retained for analytics
• PDF files sent to your email are stored by your email provider according to their policies
• Cookies help us remember your preferences and login status (if you have an account)
• You can disable cookies in your browser settings, but this may affect functionality
• We do not use advertising or tracking cookies
• We do not track your activity outside of our Service
• We are not responsible for the privacy practices of third parties
• We encourage you to review their privacy policies
• We ensure appropriate safeguards are in place for such transfers
• By using the Service, you consent to such transfers
• We may send service-related emails (order confirmations, account updates, changes to Terms, etc.)
• You cannot opt out of service-related communications necessary to provide the Service
• We do not send marketing emails unless you opt in
• You can unsubscribe from marketing emails at any time
• We receive limited information from Google (email address, profile name)
• Your use of Google Sign-In is subject to Google's privacy policy
• We do not access your Google account beyond authentication
• You can revoke access through your Google account settings
• We only collect your email address for book delivery
• You receive your PDF via email
• We do not retain access to your generated book after delivery (beyond backup/legal requirements)
• You are responsible for saving your PDF
With an Account:
• You can access all your previously generated books
• Your books are stored securely in your account
• You can delete your account and all associated data at any time
• Material changes will be notified through the website or via email
• Continued use after changes constitutes acceptance
• The "Effective Date" will reflect when changes were made
Memora
Email: info@memoraaa.com
Website: https://memorahouse.com
Email: info@memoraaa.com
Website: https://memorahouse.com
For data protection inquiries in Switzerland, you may also contact:
Federal Data Protection and Information Commissioner (FDPIC)
Website: www.edoeb.admin.ch
1. Information We Collect
Email Address (Required):• Email address for book delivery (PDF files)
• Used for communication about your order
Account Information (Optional):
• If you choose to create an account:
▪ Email address and password (encrypted), OR
▪ Google authentication credentials
▪ Account creation date
▪ History of books you've generated
Payment Information:
• Payment information is processed by third-party payment providers
• We do not store full credit card or banking details
• We may store transaction history for your purchases
Content Data:
• Books you create (text, images, metadata)
• AI prompts and preferences you submit
• All books are private and only accessible to you
Technical Information:
• Device type and operating system
• App version
• IP address
• Usage statistics and crash reports
• Log files and error messages
2. How We Use Your Information
We use collected information to:• Provide and maintain the Service
• Process your one-time payments for book generation
• Generate AI-powered books based on your inputs
• Deliver PDF books to your email address
• Store your created books (if you have an account)
• Communicate with you about your orders and the Service
• Improve and optimize the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations
3. AI and Data Processing
• Your prompts and inputs are processed by artificial intelligence systems• AI providers may process your data according to their own privacy policies
• We do not use your personal information to train AI models without consent
• Generated content is stored on our servers
• Books are delivered as PDF files via email
4. Information Sharing
We do not sell or share your personal information. We may share your information only with:Third-Party Service Providers:
• Payment processors (for payment processing)
• AI service providers (for book generation)
• Cloud hosting services (for data storage)
• Email delivery services (for sending PDF books)
• Analytics providers (for Service improvement)
These providers are contractually obligated to protect your information and use it only to provide services to us.
Legal Requirements:
• We may disclose information if required by law
• To protect our rights, safety, or property
• To investigate fraud or violations of our Terms
What We Don't Share:
• Your books are never shared publicly
• Other users cannot access your books
• Your email address is never shared with other users
• Your personal information is never sold to third parties
5. Data Storage and Security
• Your data is stored on secure servers• We use industry-standard encryption for sensitive data
• Passwords are encrypted and not accessible to us
• Email communications are sent through secure channels
• We cannot guarantee absolute security but take reasonable measures to protect your information
• PDF files delivered to your email are your responsibility to secure
6. Children's Privacy
• The Service is available to users of all ages• We do not knowingly collect more information from children than necessary to provide the Service
• Parents and guardians are responsible for monitoring their children's use
• Parents may request access to or deletion of their child's data by contacting us
7. Your Rights
Under Swiss and European data protection law, you have the right to:• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Withdraw consent for data processing
• Object to certain types of processing
• Lodge a complaint with data protection authorities
To exercise these rights, contact us at info@memoraaa.com
8. Data Retention
• Without an account: We retain your email address and transaction information only as long as necessary to deliver your book and for legal/accounting purposes• With an account: We retain your information for as long as your account is active
• After account deletion, we delete your personal information within 30 days
• Transaction records may be retained longer for legal, tax, or security purposes
• Anonymized data may be retained for analytics
• PDF files sent to your email are stored by your email provider according to their policies
9. Cookies and Tracking
• We may use cookies and similar technologies to improve the Service• Cookies help us remember your preferences and login status (if you have an account)
• You can disable cookies in your browser settings, but this may affect functionality
• We do not use advertising or tracking cookies
• We do not track your activity outside of our Service
10. Third-Party Links
• The Service may contain links to third-party websites or services• We are not responsible for the privacy practices of third parties
• We encourage you to review their privacy policies
11. International Data Transfers
• Your information may be transferred to and processed in countries outside Switzerland• We ensure appropriate safeguards are in place for such transfers
• By using the Service, you consent to such transfers
12. Email Communications
• We send transactional emails to deliver your PDF books• We may send service-related emails (order confirmations, account updates, changes to Terms, etc.)
• You cannot opt out of service-related communications necessary to provide the Service
• We do not send marketing emails unless you opt in
• You can unsubscribe from marketing emails at any time
13. Google Sign-In
If you choose to create an account using Google authentication:• We receive limited information from Google (email address, profile name)
• Your use of Google Sign-In is subject to Google's privacy policy
• We do not access your Google account beyond authentication
• You can revoke access through your Google account settings
14. Account vs. No Account
Without an Account:• We only collect your email address for book delivery
• You receive your PDF via email
• We do not retain access to your generated book after delivery (beyond backup/legal requirements)
• You are responsible for saving your PDF
With an Account:
• You can access all your previously generated books
• Your books are stored securely in your account
• You can delete your account and all associated data at any time
15. Changes to This Privacy Policy
• We may update this Privacy Policy at any time• Material changes will be notified through the website or via email
• Continued use after changes constitutes acceptance
• The "Effective Date" will reflect when changes were made
16. Data Controller
The data controller responsible for your information is:Memora
Email: info@memoraaa.com
Website: https://memorahouse.com
17. Contact Us
For questions, concerns, or requests regarding your privacy or this Privacy Policy:Email: info@memoraaa.com
Website: https://memorahouse.com
For data protection inquiries in Switzerland, you may also contact:
Federal Data Protection and Information Commissioner (FDPIC)
Website: www.edoeb.admin.ch